runners through forests
Home / Contact

Contact

📞 Contact Devi8 Apparel Customer Service

Like always, we are thrilled you want to connect with us! Whether you have a question about your order, need styling advice, or just want to share your feedback, the Devi8 Apparel team is here to help.

We value every customer and aim to provide swift and helpful support. To make sure your query gets to the right place quickly, please review the contact options below.

📧 Email: The Best for General Inquiries

In terms of the fastest way to contact, email is the most effective way outside of business hours.

General Inquiries & Customer Support:

  • Email Address: info@dv8fashion.com
  • Response Time: We strive to respond to all emails within 1 working day. During peak promotional periods or holidays, please allow up to 48 hours for a reply.
  • For Existing Orders: If your query relates to an existing order, the fastest way to get help is to reply directly to your Order Confirmation Email. This immediately provides our team with your order details and reference number, allowing us to assist you more efficiently.

☎️ Phone: For Urgent Customer Service

If needed, our dedicated Customer Service phone line is best for urgent issues or complex queries that require a direct conversation.

Customer Service Number:

  • Phone: 07926 605 358 (This service is available to both online and in-store customers)
  • Hours of Operation: Monday – Friday, 9:00 AM – 5:00 PM (GMT/BST)
  • Note: We are unfortunately unable to assist with business or trade-related inquiries via this phone line. Please direct all non-customer queries to our general email address above.

📍 Company Headquarters & Mailing Address

If you need to send us correspondence or physical mail, please use the head office address below.

Devi8 Apparel Head Office:

  • 123 Main Street, New York, NY 10001

Please Note: Do not send returns to this address without a valid Returns Authorisation issued by our team. If this is done, unauthorised returns may not be processed correctly.

🔗 Quick Links & Helpful Resources

For many common questions, such as sizing, shipping, and returns can be answered instantly by visiting our self-service pages.

  • Track Your Order: Get the latest update on your package’s location.
  • Returns & Exchanges Policy: Find detailed instructions on how to send an item back.
  • Manage Your Account: Update your personal details, saved addresses, and view your order history.
  • Email Subscriptions: Update your preferences or sign up for our newsletter to get the latest deals and new arrivals.

Thank you for shopping with Devi8 Apparel. We look forward to hearing from you!